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Job Description
As a Customer Experience Representative at The Flex, you will be the first point of contact for our guests and landlords, ensuring smooth communication, quick problem resolution, and an outstanding rental experience. You’ll handle inquiries, support bookings, and use our PMS tools to deliver efficient and high-quality service.
Skills Required
- Analytical thinking
- Dealing with high pressure situations
- Fluency in English (oral and written)
- Strong Communication Skills
- Tech-savvy
Qualifications Required
- Experience using PMS, CRM, and other digital tools
- Previous customer service experience, ideally in hospitality, real estate, or tech platforms
Tags
The Flex
customer_experience_representative
customer_service
customer_support
oman
problem_solving
property_management
real_estate